Established by Loyalty Support Services on February 1, 2017, the Training Center is designed to offer a comprehensive training environment that encompasses general, theoretical, and practical aspects. Our primary objective is to elevate the quality of service and develop a highly skilled workforce capable of delivering exceptional performance across our diverse locations.
Strategically located in the Quwayrah area of the Aqaba Governorate, the LSS Training Center serves as a beacon of quality and versatility. Since its inception, the center has proudly trained over 30,250 fully qualified professionals to date—with a capacity of training up to 250 individuals simultaneously. By bridging staffing gaps, opening new sites, and ensuring readiness for emergencies, we create not just a workforce, but a community of professionals ready to tackle any challenge.
Our training facility’s strategic direction and vision are centered on empowering individuals and organizations through innovative, industry-leading, and accessible training solutions tailored to meet evolving market needs. We aim to offer cutting-edge curricula that blend online and offline methods, supported by robust technology and data analytics for personalized learning experiences. Ensuring quality through accredited programs, qualified trainers, and a rigorous feedback system, we prioritize exceptional customer service and community building.
Our bespoke training programs incorporate a holistic approach, which includes highly specialized job-specific training and essential life skills. Additionally, military-style training enhances adaptability, ensuring that our staff can seamlessly integrate and excel in their roles, irrespective of the location.
DEPARTMENTS AND FACILITIES
The Training Center is organized into three departments to ensure efficiency and organization: The Training Department, which manages all theoretical and practical training programs, exams, and certifications; the center’s Management who oversee safety, cleanliness, security, and financial matters; and the Operations Department, providing logistical support.
Trainees and staff also benefit from our state-of-the-art facilities, including a cafeteria that caters to local and international palates, a modern clinic, professional laundry services, well-organized office spaces, on-site tailoring for uniform adjustments, and a barber shop. Additionally, we provide comfortable sleeping quarters for trainees and staff, fitness and wellness centers, and a fully equipped sports club.
OBJECTIVES
Simulated Real-World Training
Provide trainees with an environment that closely mimics the actual working conditions at various company sites. Our simulations are designed to offer realistic scenarios that employees are likely to encounter, thereby improving their problem-solving skills and ability to perform under pressure.
Experience-Driven Learning
Equip trainees with the critical experiences needed to meet the company’s diverse operational demands. Practical exercises and immersive learning modules ensure that trainees gain hands-on experience, making them ready for real-world challenges from day one.
Emergency and Gap Solutions
Develop a resource pool fully prepared to address staff shortages and emergency situations, including new site openings and military exercises.
Our rapid deployment capabilities ensure that we can sustain operational excellence even in times of crisis.
Positive Representation
Shape a new, optimal image of the company for new employees through our dedicated training programs. We instill a sense of pride, responsibility, and commitment in our trainees, which reflects positively on our company’s brand and reputation.
Educational Platform
Offer an educational foundation that serves the company’s interests, ultimately benefiting the broader community as well. Our programs are designed to be both beneficial to the company and enriching to the individual, creating a symbiotic relationship.
Commitment to the Community
At the Training Center, we are not just training professionals but nurturing a community dedicated to excellence and service.
Our commitment extends beyond professional development to include personal growth, making us a cornerstone of both our company and the larger community we serve.
Find out how we proudly serve the communities we are a part of.